Customer Service Representative - State Farm Agent Team Member Jacksonville, FL

Customer Service Representative - State Farm Agent Team Member

Full Time • Jacksonville, FL
ROLE DESCRIPTION: 
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

RESPONSIBILITIES: 

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
BENEFITS:
  • 401k Matching 
  • Health Insurance 
  • Dental Insurance
  • Vision Insurance 
  • Hourly pay plus commission and bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency
Compensación: $40,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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